FQA for BW0408 fitness tracker >>
Q: Why does the blood pressure value of the sphygmomanometer deviate?
A: The deviation between the measurement value of the watch and that of the sphygmomanometer is determined by several factors. The measurement site of the sphygmomanometer is on the radial artery, and the measurement site of the watch is the two main branches of the arteriole. Normally, the aortic blood pressure measurement and the arteriolar blood pressure measurement will vary by three to forty; if you use a watch and a sphygmomanometer to measure at the same time, because the blood flows in the artery in the centrifugal direction, the sphygmomanometer measures the straps so that the lower part of the elbow is under pressure. The temporary blood cannot flow smoothly to the lower artery branch, and the vascular tension increases, which will cause the upper and lower blood pressure measurement values to be more biased.
Q:Why the watch can't receive the push message?
A:Android phone settings1. Confirm that the message push switch is turned on in the mobile client.2. The confirmation message can be displayed normally in the notification bar of the mobile phone. The watch push message is sent by reading the message in the notification bar of the mobile phone; if there is no message in the notification bar of the mobile phone, the watch will not be able to receive the push (you need to find the notification settings in the phone settings, open WeChat, phone QQ, SMS, mobile client notification button).3. Open the auxiliary function settings of the bracelet client (see the auxiliary function in the phone settings, and open the auxiliary function settings of the bracelet client).
Apple phone settings:1. Confirm that the message push switch is enabled on the mobile client.2. The confirmation message can be displayed normally in the notification bar of the mobile phone (need to find the notification settings in the phone settings, open WeChat, phone QQ, SMS, mobile phone client notification switch).
Q: Why doesn't the pedometer count steps if I've already started walking?
A:In order to reduce errors, the smart watch usually sets an initial value of 10, it will count steps when we walk more than 10 steps. The APP will display the actual steps and start counting from step 10.
Q: What app is used when connected to a smartphone?
A:The app is designed by the supplier. You can scan the QR code on the package or manual to download it when you receive the item.
Q:Why can't the device boot or start properly?
A:Please charge your new device for at least 10 minutes or more before first use, this ensures normal device boot and optimal operation. For devices with removable batteries, make sure they are properly installed before charging.
Q: Device not found when pairing?
A: Please make sure the distance between your phone and device less than 0.5m
Please make sure the device is not low battey.if there is still problem after 1.5 hours charging, please cantact us.
Q:Can't connect the device with the app?
A:Some smart phones bluetooth service will be abnormal when reboot.Please reboot your smart phone for pairing device.
Q:Why does my android phone disconnect?
A:Android mobile phone system memory management will be forced to close the background application, you need to turn off the power saving mode or pull the application into the green background housekeeping ayatem inside, the application will not be forced to close.app must be running in the background, bluetooth will not automatically disconnect.
Q: Why can't I connect Bluetooth?
A：1. Please download the APP first
2. Search the Bluetooth name in your APP and then connect it.
3. You can see the connection request on the phone, click "pair".
If you have connected the Bluetooth before, please delete all the Bluetooth devices on your phone.
Q: Is the watch waterproof?
A： BW0408 is splash-proof and sweat-proof, so it is fine while you are doing sports . But you can not swim with it.
(Please note: It does not support hot water brewing, hot bath, and water vapor. Please avoid using and storing the device in the place of high temperature and high humidity.)
